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Home > Solutions > Revu > Troubleshooting Bluebeam Revu Troubleshooting Articles Find solutions to common issues you might encounter in Bluebeam Revu. Access plans, markups, and more! We would like to show you a description here but the site won’t allow us. For most of the day I just got a 'this number has been disconnected' error, but now I'm getting a 'sorry, we're closed for the holiday' message. Here, you’ll find quick access to all the resources and support I offer, tailored to help you get the most from Bluebeam. Read this step-by-step article to quickly reinstall and register Revu. Watch this on-demand webinar to learn how the latest updates in Bluebeam Revu can optimize your workflows, enhance collaboration, and boost accuracy. Award winning PDF creation, editing, markup & collaboration. Go to Revu > Preferences. Check out our step-by-step installation guide. Revu eXtreme is licensed by OSU and free to all engineering students. Dec 31, 2025 · Revu for iPad was designed to fully support markups created in the Windows version of Revu. Bluebeam Revu software sales, support & training throughout Australia & NZ. Our support team is made up of two departments: General support and VoIP Support. ℹ On this page, you can: Schedule 1:1 time with me Register for upcoming open webinars Access newsletters, guides, and helpful Quickly learn how to use key Revu features with our extensive library of training videos. Are you setting up a Revu 21 subscription and need to know compatibility and system requirements? Find out here. ¡Estamos a su disposición! Bluebeam Revu streamlines PDF markup, measurement, and collaboration for design and construction teams. More than simply a PDF viewer, or annotation tool, Bluebeam Revu is efficiency and collaboration software for anyone who works with technical files. Using Revu for working with typical office documents When using Revu for general office applications, a standard, general class computer that meets the above requirements may be used. We believe that software should complement your expertise, not try to replace it. Request a Free Subscription Apr 28, 2025 · Welcome to Your Bluebeam Community Hub As your Customer Success Manager, I’ve created this exclusive page for you and your organization. As a result, Revu 20 will reach end of life on July 31, 2026. 0100 Support: Support@example. Resolution: You are free to continue to use RevU and earn credits for completing offers, however, you do so at your own risk because the support option has been disabled on your account. We’re here to help! Revu 20 Starter Kit Welcome! We're here to help you get started with Bluebeam Revu. If you haven't downloaded and installed Revu 21, check out the Revu 21 Installation Guide. From the sidebar Construction software and document management tools - collaborate in real time and manage construction projects from design to completion - anywhere with Bluebeam. Bluebeam Revu is an industry standard software application that allows users to markup, takeoff, organize, and collaborate with PDF files. These features include: Revu > Administrator Revu > Register (Revu 20 & below) Revu > Unregister (Revu 20 & below) File > Export > Word Document Edit > PDF Content > Edit Text Edit > PDF Content > Mark for Redaction Construction software and document management tools - collaborate in real time and manage construction projects from design to completion - anywhere with Bluebeam. For questions about subscriptions, see our Subscription FAQ. Table of Contents AutoCAD or AutoCAD LT: Bluebeam PDF printer doesn't appear in the printer list AutoCAD PDFs default to letter page dimensions Revu creates a blank PDF from AutoCAD Your serial number can be found by going to Revu > About. Instant teamwork, better building Bluebeam Revu gives you the smart tools you need to keep your team in sync and get the job done right—anytime, anywhere. Table of Contents Get Basic or Standard Tier of Technical Support for Bluebeam Revu. To make it easier for you to find exactly what you need, there are three methods provided for finding content: the Search bar and the Menu bar above as well as the curated lists below. For Revu 20 and below, upgrades need to be purchased — except for users with active Maintenance. Muista sisällyttää sähköpostiin yhteystietosi ja mahdollisimman paljon tietoa teknisestä ongelmastasi ja paina sitten Lähetä. Plan your deployment Compatibility & system requirements Jun 24, 2020 · Bluebeam Revu Maintenance is an annual maintenance program for Bluebeam Revu Software and available for all users when you purchase new Bluebeam licenses. Step 3: Fill out the form providing all of the requested data to assist the offer provider in locating your account with them. Each provides access to the same information so use whichever one Find the right kind of support for you Search Search Revu Markups Takeoffs Tips & Tricks Browse Bluebeam Revu release notes, guides, compatibility requirements, and other resources. Wow - this is a telling story that I’ve heard at a bunch of tech-like companies (mine included) where there’s no innovation or development outside of a core group of people who should totally not be making the decisions (coke habits aside) We’re a tight-knit team of passionate innovators, builders and doers. These markups could be more advanced than those originally supported by iOS. Before getting started, create an account to sign in. Quickly learn how to use key Revu features with our extensive library of training videos. Choose your Revu settings backup file and select Open. Your contact page. First things first, make sure Revu is installed on your computer. SEO Description Server Region: SEO Description Looking to access the latest version of Revu and our new web and mobile solution, Bluebeam Cloud? Here’s how to upgrade your license (s) to one of our new Bluebeam plans. com domains. Uudessa sähköpostiviestissä osoitteeseen support. Learn how to harness the power of Studio to reduce costly miscommunication and delays. To learn more about this EOL program and how it will impact users like you, please reference the table and FAQ below. ZenTek offers training and support. Bluebeam training and consulting is here to boost your team’s efficiency with online courses and expert-led classroom instruction. Our subscription plans give you ongoing product enhancements, access from any device, expert technical support and more. Enter the Serial Number and Product Key listed on your license certificate. Need additional support? Reach out and let us know how we can help. Subscription features To view the particular Revu 21 features and functions available with Basics, Core, and Complete subscriptions, select a category below. On the destination computer If Revu is already installed on your new computers Open Revu. An upgrade is not the same as an update. To uninstall Revu and the OCR module, see Microsoft's page about uninstalling apps and programs from Windows. Jul 2, 2025 · We recently experienced a technical issue that temporarily prevented some users from accessing Bluebeam. Like previous versions, you still need to install Revu 21, but now you no longer need to register with a serial number or product key. com Liitä lokitiedostojesi uusi zip-kansio. Get your team up to speed with tailored training and consulting Validate your knowledge and expertise by becoming Bluebeam certified Get in touch with our world-class technical support team Browse eBooks, case studies, on-demand webinars and more Discover the latest industry trends and get inspired Dec 13, 2025 · Get Bluebeam Revu Extreme lifetime license download with full features. com Include your customer ID from the revu page. Learn from other Bluebeam users in an online, peer-to-peer community where you can make your voice heard. Please note that phone support is only available for those with maintenance or a subscription plan. For example, going from Revu 20 to Revu 21 is considered an upgrade. Revu 21 automatically installs in Read-only mode if you don't have an active Bluebeam subscription plan. Supercharge your Bluebeam with ATG Our dedicated team of Technical Support Experts offers FREE technical support from 8 a. Close Revu. What is that? Why was I denied? Bugs & errors & typos, oh my! Bluebeam offers two levels of technical support: Premium and Legacy, with the greatest depth of support given to our newest products on supported operating systems. Visit the Learning Center to access Bluebeam University courses, free training videos, how-to articles and more. We encourage you to update using Check for Updates (as shown above) whenever possible to ensure that the update file always matches your version of Revu. Step 2: It will show all offers you’ve clicked or completed in the past 30 days. BLUEBEAM ACADEMIC PROGRAM Build your future with Bluebeam. Buy now. Overview Now that you've installed Revu, let's open it up and explore the interface. Revu will close and reopen with your restored settings. Why do you need it? In Revu 21, you no longer need a serial number and product key to register. Enter your serial number and product key from your License Certificate Bluebeam Revu Tips & Tricks Articles Discover tips & tricks that will help boost productivity Table of Contents Revu tips and tricks guide Add a watermark to your PDFs Add captions to markups Add tool sets to PDF layers Boost takeoff workflows with the Count tool Bulk import punch symbols Use custom columns in the Markups List to calculate costs Learn how to create and validate a Bluebeam ID (BBID) to access solutions such as Revu 21, Studio, and Bluebeam on web and mobile. Revu tips and tricks guide At Bluebeam, we develop tools and features that enable workflows to help you get your work done faster, with higher quality and in a way that meets the specific needs of your projects and how you prefer to work. Seamlessly connect external apps and enhance construction workflow automation for improved efficiency. We’re dedicated to our customers, our work and our communities, which is why we provide frequent opportunities to affect positive social change through meaningful, company-sponsored volunteer work. More information If you haven't installed Revu on your computer, see the Revu Installation Guide for a full walkthrough of the process. Reach CallRevu’s expert support team via chat, phone, or ticket for fast help with your dealership communication tools. to 5 p. Table of Contents Discover how to use Bluebeam Revu's features, navigate the interface, and master common workflows. Bluebeam Subscription Onboarding Upon purchasing or upgrading to Revu 21, licenses are managed as subscription accounts. Go to Revu > Unregister. Contact Us | What can we help you with today? Getting Started Org Admin Guide Bluebeam Subscription Implementation Guide Sign into Revu 21 with your Bluebeam ID Revu 21 Starter Kit Revu 21 Installation Guide Upgrade to Revu 21 or Revu 20 Transfer a Bluebeam Revu license How to navigate and customize the interface in Revu 21 Introduction This guide gives IT administrators the knowledge, self-sufficiency, and freedom to manage and troubleshoot all aspects of Revu across your organization. Compare features and pricing for Bluebeam construction software. Browse the Tool Sets library by discipline, download and customize an interactive stamp, import an alternate spell-check dictionary, or install a new Revu profile complete with toolbars, tool sets, menus and more. The completed form shows up in Revu, linked right to the markup, so your office team always has the latest updates from the field. Contact Bluebeam technical support or get in touch with a member of our sales team today. This package works for both updating Revu and performing a full installation. . The included information covers topics such as Bluebeam Studio, firewall and proxy settings, using Revu with document management systems, as well as Revu settings and preferences. You also have the option to pay by wire transfer or check. Renewal invoices are automatically sent via email from billing. I've tried calling Bluebeam support ( 866-496-2140) multiple times today. Mar 22, 2022 · As a Bluebeam Sapphire Partner, we’re proud to deliver all your Bluebeam needs to keep your team on the same page and finish projects on time and under budget. We’re here to help! Get Basic or Standard Tier of Technical Support for Bluebeam Revu. Select Register. In Revu 21. For more information about subscription plan features in Bluebeam on web and mobile, visit this article. Bluebeam Revu Revu is our desktop AEC solution. An upgrade is when you go from one major version of Revu to another major version of Revu. Welcome to Revu Help Welcome to the Revu help guide. 555. From the sidebar Onboarding & Troubleshooting Getting Started Org Admin Guide Bluebeam Subscription Implementation Guide Sign into Revu 21 with your Bluebeam ID Revu 21 Starter Kit Revu Installation Guide Revu 21 subscription features comparison How to navigate and customize the interface in Revu 21 Start Using Bluebeam Today! Build connections with Bluebeamers around the world, discover what’s new, and make your voice heard. coast-to-coast with… Contact Bluebeam technical support or get in touch with a member of our sales team today. An overview of Bluebeam Revu's product features. How to register Revu after installation Open Revu and go to Revu > Register. Which versions of Revu support Studio Sessions and Projects? What do I need to start a Studio Session or Project? Instant Technical Support Get reliable solutions to your technical challenges, no matter the time, with our always-available AI assistant. Access log files in Revu Follow these steps to retrieve your log files from within Revu: Open Revu. Bluebeam offers two levels of technical support: Premium and Legacy, with the greatest depth of support given to our newest products on supported operating systems. Click to access verified, secure downloads and start editing PDFs instantly. Póngase en contacto con el servicio de asistencia técnica de Bluebeam o con un miembro de nuestro equipo de ventas hoy mismo. Jan 25, 2017 · If you want to upgrade, our blog on “How to Upgrade and Register your Bluebeam Revu” will help you upgrade or purchase the upgrade to the installed version of Revu. We try to respond to all messages within one business day. This document is designed to provide procedural and reference material relating to Revu. Update by downloading the latest version To manually update Revu, visit the Download Center and choose the option specific to your version of Revu. After submitting your request, you'll receive an email confirmation providing you with the requested product key. The Community Team is thrilled to launch the Bluebeam Champions Program, our new way to recognize and support Bluebeam’s most passionate users who strengthen our community every day. Personalize Revu with one of our custom libraries. Open Revu. Thanks! {Your Name} After you have filled out the contact form, select Submit. Optimize your tech stack with Bluebeam integrations. All Bluebeam plans include access to Revu 21, our latest and best version, plus Bluebeam Cloud for web and mobile. com Onboarding & Troubleshooting Getting Started Org Admin Guide Bluebeam Subscription Implementation Guide Sign into Revu 21 with your Bluebeam ID Revu 21 Starter Kit Revu Installation Guide Revu 21 subscription features comparison How to navigate and customize the interface in Revu 21 Start Using Bluebeam Today! Here's their email support@revenueuniverse. If you're using Revu 21, you create/confirm your account details via the invitation email received during subscription onboarding. Here are some tips from Bluebeam’s Technical Support team to help you work from home using the tools in Bluebeam Revu. Sep 30, 2023 · Bluebeam has transitioned to a subscription model to better support your work by delivering greater flexibility, peace of mind, and lower total cost of ownership. Reset your settings If you're having issues with your current settings, you can reset them to original configurations. Learn from peers in Bluebeam Community, explore Bluebeam University product training courses, or submit a ticket so we can provide you with personalized assistance. This article is a Revu Tool Kit — a collection of useful tips, tricks, and keyboard shortcuts to supercharge your Bluebeam Revu workflows. To learn about our product support lifecycle policy, click here. Go to Revu > Preferences (Ctrl+K). Back up and restore settings If you’re simply bringing a work computer or laptop home, then your Revu settings should be fine. The Bluebeam Academic Program offers students and educators free access to cutting-edge technology, helping bridge the gap between classroom and field. Dec 2, 2025 · Your field team will get notified to complete the form in the GoCanvas app with everything they need—task details, reference Revu PDF drawings, and a due date. If you're an IT Administrator attempting to deploy Revu across multiple computers, see the Revu 21 IT Admin Resources or the Revu 20 & Below IT Admin Resources pages. Revu 21 Revu 20 Access Log Files When experiencing technical issues with Revu, sending your log files to Bluebeam Technical Support will help identify and solve the problem (s) more quickly. com Marketing: Marketing@example. Support timeline After September 30, 2023 Contact. Since we have moved away from Revu editions and transitioned to a subscription model, the need for the ARP modifier and the optional pre-installation check has been removed. Step 1: Open your RevU offerwall and click the Support button on the top right. Under the Options tab, select Restore, then click OK. fi@bluebeam. m. 3, the SharePoint app package is no longer included in the Revu 21 deployment package. We’re here to help! After the installation completes, select Finish. Nov 24, 2023 · That’s why we want to help you power up your knowledge of Bluebeam Revu. Streamline your construction projects with Bluebeam Revu & Cloud—collaborate anywhere, anytime. Jul 30, 2024 · Revu 20 Release Notes Other product release notes: Revu 21 | Bluebeam on web and mobile Problem Some Revu features are disabled/grayed out, even if you have a Core or Complete subscription (Revu 21 only), or if you are not viewing a file in Read-only or View mode. Download our PDF guide here: bluebeam-revu-suscription-tips-and-tricks-guide Top 20 Tips and Tricks for Bluebeam Revu Bluebeam Revu eXtreme Annual Maintenance & Support BENEFITS OF USING Bluebeam Revu eXtreme Annual Maintenance & Support Why buy from Microsol Resources? When you buy direct from us, you get the same value plus you get expert advice, technical support, access to consulting services, discounts, and easy financing. The underlying problem has been resolved, however, due to the way internet systems store temporary data (DNS caching), it may take some time for the fix to take effect everywhere. Here are your next steps: As of Revu 20, there is only one package (Deployment Files MSI for Revu 20) available for download from our Enterprise Deployment page. How do I request support for missing rewards? What proof do I need to submit? Why haven't I gotten my rewards yet? The form asks for an order ID, User Number, or Player ID. Select your offer and click Contact Support. On the left sidebar, select Admin. The CallRevu support team is available to assist with any of your needs pertaining to CallRevu's products and services. We would like to show you a description here but the site won’t allow us. Hi, I'd like to request my product key for serial number {your serial number here}. Platform Windows Desktop Computers Who can use the Software Revu BlueBeam is available to all engineering students. Choose between three plans tailored for teams in the office and the field. We’re here to help with your construction software questions. Select Pay Online in the invoice to complete your payment via a secure Stripe link. We recommend backing up your settings first. Trusted by professionals worldwide. Go to Revu > Register. Table of Contents Learn what to do if your computer crashed and you need to reinstall Revu. Discover helpful resources, including tutorials, troubleshooting articles, guides, and more. Support services overview The Bluebeam Technical Support team is here to provide best-in-class technical support for everyone from small business to enterprise users. Watch this on-demand webinar to learn expert tips for future-proofing your permitting process. To begin using Revu, you'll authenticate your license by signing in with your Bluebeam ID (BBID). Onboarding & Troubleshooting Getting Started Org Admin Guide Bluebeam Subscription Implementation Guide Sign into Revu 21 with your Bluebeam ID Revu 21 Starter Kit Revu Installation Guide Revu 21 subscription features comparison How to navigate and customize the interface in Revu 21 Start Using Bluebeam Today! Sep 8, 2022 · After June 28, 2023, Bluebeam will no longer support Revu 2019 and previous versions. Bluebeam Studio Articles Available within the Studio panel in Revu, Sessions and Projects help streamline collaboration and management of AECO projects. This guide will help you install Revu on a single computer. One Microsoft Way Redmond, WA 98052-6399 P: 425. Bluebeam on web and mobile, which is included with your Revu 21 subscription, is a suite of cloud-based web and mobile solutions for AEC collaboration in the field.

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